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Managing the New Office Environment

As managers grapple with hybrid working, our new book sets out how to deploy prop-tech to optimise space utilisation

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    Business, Insights

    More flexibility, more problems?

    November 27, 2025

    Why Abintra’s workplace intelligence is the missing piece in the agile office puzzle

    Hybrid work is here to stay. Employees now expect autonomy, fluid schedules and spaces that support collaboration when they choose to come in. But as Derrick Tate of JLL highlighted in a recent post, flexibility brings a host of new challenges – irregular office attendance, unpredictable demand for space, inefficient layouts and rising uncertainty around real estate decisions.

    The workplace is becoming more complex, and organisations can no longer rely on headcount, badge swipes or room-booking systems to understand how their space is being used. In an agile world, assumptions are expensive.

    This is exactly where Abintra’s advanced workplace utilisation technology and specialist expertise transforms the picture.

    The hybrid paradox: more choice, less clarity

    Hybrid working was meant to create freedom. Yet for many organisations, it has created disorder:

    • Offices are half full most days — yet overcrowded on others.
    • Teams struggle to coordinate attendance.
    • Meeting rooms are constantly booked but often sit empty.
    • Desks sit unused while companies continue paying for capacity they don’t need.
    • Real estate teams lack evidence to justify downsizing, reconfiguring or relocating.

    Traditional workplace planning tools were not built for this era. Badge data shows presence in the building — not actual workspace use. Booking systems reveal intent, not reality. Surveys provide general sentiment, not objective patterns.

    To manage flexible working successfully, organisations need a continuous, granular, real-time picture of how their space is truly being used.

    And that’s precisely what Abintra delivers.

    Abintra’s advantage: Technology designed for the real behaviour of real people

    Where most solutions scrape fragmented data, Abintra captures what actually happens, minute by minute, desk by desk, room by room.

    1. High-resolution occupancy sensors

    Abintra deploys discreet, highly accurate sensors across desks, rooms and collaborative settings. These devices detect real presence, not scheduled use or assumed occupancy. This eliminates the guesswork that distorts so many real estate decisions.

    2. Environmental monitoring

    Temperature, CO₂ levels, humidity and air quality play a direct role in wellbeing and productivity. Abintra’s environmental sensors give organisations visibility into how comfortable and healthy different zones of the office are — and where improvements can boost performance and satisfaction.

    3. Intelligent data analytics

    Abintra doesn’t just collect data — it transforms it into actionable insight:

    • Which desks or areas are under-utilised
    • When peak demand actually occurs
    • How meeting rooms are really used
    • Which types of spaces people gravitate toward
    • How occupancy varies by day, department and work pattern
    • Where bottlenecks, inefficiencies and opportunities exist

    This level of detail simply isn’t achievable through manual audits or extracts from building systems.

    4. Expert interpretation and strategic guidance

    Technology alone isn’t enough. What sets Abintra apart is the consultancy expertise to turn insights into more innovative real estate strategy:

    • Shifting desk ratios and layouts
    • Repurposing underused zones
    • Reducing or reconfiguring floorplates
    • Planning for future portfolio reductions
    • Aligning the office with evolving hybrid behaviours

    Abintra helps organisations make decisions with confidence — backed by evidence rather than instinct.

    From uncertainty to efficiency: How Abintra solves today’s workplace problems

    Let’s return to the issues raised in Derrick Tate’s post: flexibility complicates planning, strains workplace operations, and blurs the lines between work and home. Many leaders feel they are flying blind.

    Abintra brings clarity.

    Problem 1: “We don’t know how much space we actually need.”

    Most organisations overestimate. Abintra’s clients regularly discover 30–70% daily under-utilisation, revealing real savings and optimisation opportunities.

    Problem 2: “Certain days are packed — others are empty.”

    Abintra uncovers the true distribution of attendance, enabling:

    • Smarter team-based attendance coordination
    • Demand-based cleaning and HVAC scheduling
    • More accurate service provisioning

    Problem 3: “Meeting rooms are always booked, but never full.”

    With data on real occupancy — not bookings — Abintra often finds:

    • Rooms are sized incorrectly for the way people meet today
    • Excess space is locked in formal meeting rooms
    • A shortage of informal collaboration areas

    This allows leaders to redesign spaces based on actual workstyles.

    Problem 4: “The office doesn’t support the type of work people now do.”

    Abintra’s insights reveal how individuals and teams use different zones. This informs:

    • Better zoning of collaboration vs. focus areas
    • Rebalancing desk vs. meeting-space ratios
    • Creating more human-centred layouts

    Problem 5: “We need to adapt quickly — but can’t make major changes without evidence.”

    Abintra provides the data trail that justifies decisions, unlocks budget, and accelerates workplace transformation programmes.

    Why Abintra matters now more than ever

    The workplace is shifting from a fixed asset to a flexible resource. Organisations that rely on outdated assumptions will overspend, underperform, and ultimately fall behind more adaptive competitors.

    Abintra’s workplace intelligence helps organisations.

    Optimise real estate portfolios: Reduce unnecessary space, delay costly expansions, and consolidate where appropriate.

    Improve sustainability: Match energy use to actual occupancy and reduce waste in underused areas.

    Enhance the employee experience: Create spaces people want to use — because they support collaboration, focus and wellbeing.

    Enable continuous adaptation: As behaviours shift, Abintra’s data keeps the organisation aligned with how people work today, not how they worked pre-pandemic.

    This is the foundation of an agile workplace: clarity, responsiveness and accuracy.

    Last word

    In an agile world, only evidence can guide effective real estate strategy

    Hybrid work has transformed the workplace from predictable to dynamic. Leaders cannot afford decisions based on outdated models or intuition. Abintra provides the real-time, high-resolution intelligence needed to create efficient, human-centred, future-proof workplaces.

    When the new normal is constant change, the organisations that win will be those that understand how their space is truly used. And act on it.

    With Abintra, they can.

    • HybridWorking
    • office utilisation
    • Wellbeing
    • WorkplaceData
    • WorkplaceDesign
    Duncan Hopwood

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